Europe, Middle East & Africa British Airways Engineering

After 35 years using the CEM Systems AC2000 access control platform, British Airways Engineering — part of International Airlines Group (IAG) — partnered with Johnson Controls to deliver a major security transformation at its Heathrow Maintenance Base in London. Completed in 2025, the upgrade unifies radar, high‑definition video, AI‑driven analytics, and access control into a single, state‑of‑the‑art control room from one trusted supplier.

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  • British Airways Engineering Open Day
  • British Airways Engineering
  • British Airways at Heathrow

Initially focused on enhancing CCTV and perimeter surveillance, the project evolved during the discovery phase into a full site-wide security transformation.  Johnson Controls—selected for its integrity, expertise, and holistic approach to complex projects—integrated AI-powered video surveillance, perimeter radar detection, and British Airways’ existing AC200 airport access control system into a unified security platform. 

Initiated in 2023 and completed in 2025, the two year project set a new benchmark for safety, resilience, and AI-enabled operational efficiency across one of the world’s busiest aviation hubs.

“Johnson Controls delivered a seamless CCTV transformation and integrated security solution across British Airways Engineering. Their expertise in complex deployments and smart security integration has boosted our operational efficiency. After 35 years of using their CEM Systems AC2000 airport access control, we’re now pleased to have access, video, and radar powered by AI analytics — all from one trusted supplier.”

David Tubb, 
Security Manager, British Airways Engineering

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